Our Refund & Return Policy is designed with your satisfaction in mind. We understand that sometimes, a service may not meet your expectations or needs. In such cases, we offer a straightforward refund and return process.
For digital products like the ALFA IPTV APK, we provide refunds within a specified period from the date of purchase, provided the service has not been extensively used. To initiate a refund, customers are required to contact our support team through our website’s contact form, detailing their reason for the refund. Our team will review your request to ensure it meets our policy criteria and guide you through the next steps.
It’s important to note that refunds are generally processed in the original mode of payment within a certain number of days, depending on your bank’s policies. We aim to make this process as smooth as possible, but some delays outside our control may occur.
Please be aware that our ability to offer refunds may be limited if the service has been used beyond a basic level of testing or if the request is made beyond the specified period. We encourage our customers to read and understand our Refund & Return Policy thoroughly before making a purchase.
By purchasing our product, you acknowledge that you have read, understood, and agreed to our policy. Our goal is to ensure that every customer is satisfied with their purchase, and this policy is a testament to our commitment to fairness and customer satisfaction.